South West UK was one of the first places in the world to have access to the new Starlink broadband internet service. The service was then expanded to cover the whole of the country.

Starlink promises to transform the way rural areas connect to the internet with speeds of up to 350mbps download and 20mbps+ upload. Running a business from home or from any rural location will now be possible even in the most remote parts of Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire.

Due to the low-latency of a Starlink connection it is suitable for video calling systems like Zoom and FaceTime. It also works with WhatsApp, mobile WiFi calling and Digital Voice/VoIP providers. We have now installed over 350 Starlink systems and have had 100% positive customer satisfaction with the broadband connection.

How our service works:

1. Placing the order – Place your order directly on www.starlink.com. If your address isn’t listed when filling in your details you can choose the ‘Set location on map’ option from the drop-down menu. Once your address or location as been recognised, you can now choose from the ‘Standard Actuated’ or ‘Refurbished’ dish options. Don’t worry about ordering any of the accessories, we have these in stock if you need them.

2. Confirming your order  – Please let us know when you have successfully placed an order for our records so we can book in your installation – you can either give us a ring, e-mail starlink@southwestwifi.co.uk or use our new ‘Request an appointment’ form – the form will appear to the side on desktop or below on mobile.

3. Installing your hardware – Starlink requires a clear view of the Northern sky, but depending on the orientation and location of your property, we generally find that there is a suitable place to install the equipment. Our installation service invoices all the brackets, poles and other hardware you need.

The Starlink Version 2 ‘V2’ hardware does not have an ethernet port on the router and comes supplied with a WiFi only connection. You may require an ethernet port to connect your hardware to other networking equipment in your home or business. If this is the case, let us know and we able to supply this for you.

Depending on where your router is located, we may also need to help you install some additional networking equipment to get your internet connection to the right place.

The Starlink monthly service charge is £62.50+VAT (£75.00) and you are not tied into a long-term contract like many of the traditional telecoms providers. Once your new service is up and running you can cancel the broadband element of any existing fixed line services or the entire phone line rental agreement.

Depending on where the dish needs to be mounted a longer cable may be required – the standard cable is 50ft – upgraded 75ft, and 150ft cables are available. Subject to availability, we normally carry these on our vans and are chargeable upgrades.

If you need help with any part of your order, please do not hesitate to give us a call on 01823 802989 – we’ll be happy to talk you through the ordering process over the phone.

We also install 5G and 4G broadband. Visit southwestwifi.co.uk/4g-5g for more details.

Starlink Business is now available in the UK at a reduced price of £150.00+VAT (£180.00) per month for their 1TB priority data package. This offers a significant discount on the original price of the service and is much better value than leased lines and dedicated ethernet circuits. A major benefit of the Starlink system compared to leased lines is that you’re are not tied into a long term contract. Once your hardware is purchased it belongs to you and you can cancel the service at anytime. You can find out more information about Starlink Business on their new webpage – https://www.starlink.com/business

Starlink have now introduced a new package for small and medium sized companies who don’t require much priority data. The new package is £80.00+VAT (£96.00) per month and includes 40GB of priority data. Once your priority data has been used, your account then switches back to unlimited non-priority data.

Call us on 01823 802989 if you need your Starlink hardware installing. You can also contact us via our online form. We will help you get your system in the right place and make sure it is working properly.

To keep your Starlink system running to the best of it’s ability we provide a yearly on-site service. To achieve maximum performance, your Starlink dish will need to be cleaned once a year to remove dirt and bird droppings. Our plan also includes first line telephone support and a 10% discount for on-site service calls and our other products and services – all for only £10.00+VAT (£12.00) per month.